Kingswear Gallery
0113 264 2225
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Picture Framing & Digital Printing Specialists
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Home  >  Covid-19. Latest Info

Update

We are now OPEN FOR BUSINESS and are now in the Government Tier System of Covid-19.

Guidance on Local restriction tiers: what you need to know link below.

https://www.gov.uk/guidance/local-restriction-tiers-what-you-need-to-know

For your and our safety we are taking bookings “By Appointment Only” for you to bring in artwork for consultations on picture framing and printing etc.

See the details below on how to book an appointment…


Bookings & appointments

To view the gallery or bring in picture framing work etc, please contact us to arrange an appointment first.

You can phone the gallery between 10:00am - 4:00pm Monday to Saturday.

Telephone: 0113 2642225.

We are closed Sundays and Bank Holidays.


A 60 minute consultation slot will be allocated for picture framing services, printing services and art viewing.

A 15 minute slot will be allocated for collections of framing and printing.


We will do our best to accommodate people with their preferred first option appointment as much as we can. If you need to cancel your appointment or you are running late, then please let us know as soon as possible.

Anybody who turns up without an appointment will have to wait outside until the gallery is vacant from booked customers, we can then arrange a future appointment. Be aware that you may be waiting for up to an hour, so please book an appointment first!


What happens when I visit?

Please do not visit if you are unwell, have any COVID-19 symptoms or are currently self-isolating. (Re-book a future appointment).

Please check that there are no other customers inside and if there are, please wait to one side outside until they have left. If there are no other customers inside, please wait by the entrance door and wait to be invited in.

We are limiting visitors to one person or one couple from the same household per visit.

Don’t forget your face mask. Face coverings/masks are now mandatory unless you are exempt, however we can provide you with a disposable face mask if you forget yours.


For Your Safety

We want to create a safe environment for our many friends and customers in the aftermath of the lockdown, to absolutely minimise any risk. Additional safety measures are in place within our gallery to make a visit to us safe and less stressful to you our loyal customers at this time.



It might look different, but we promise you the same old friendly and professional service!


Turnaround Times

Due to the new appointment system, safeguarding of customers and staff, our picture framing and printing services are taking longer to complete.

Here at Kingswear Gallery we work on a first come first served basis to be fair to all our customers. We will let you know the approximate completion date of your order on your consultation appointment. When your order is ready we’ll contact you to arrange a collection appointment.

If you need your order more urgently then we will do our best to accommodate this, but you are more restricted on which framing options we can offer. *An additional fee may be charged.


Stock

Our suppliers at the moment are not back to normal so there are times when there are additional delays. We will keep you posted of any changes. We hope that this will improve as time goes on.

Sometimes things unexpectedly go out of stock, a second choice alternative may be used and prices will be amended.


Ongoing Review

We’ll need to see if this new format works and keep reviewing it.

We value your patience at this current time, and look forward to seeing you soon! Keep safe,


Kingswear Gallery Team.


If you need any further information then please do give us a call,

0113 2642225